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Home Is The Place
By Monica E. Oss, Chief Executive Officer, OPEN MINDS Most adults (93%) over the age of 65 live at home and most (60%) want to continue living at home if […]
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Make It At School
By Monica E. Oss, Chief Executive Officer, OPEN MINDS About 3,900 school-based health centers (SBHCs) operate across the United States, providing primary care and behavioral health services directly in schools. […]
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Population Health By Population
By Monica E. Oss, Chief Executive Officer, OPEN MINDS Population health is a term that has been used in so many contexts it’s almost lost its meaning. Officially, it is “the […]
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The Cost Of The Gap
By Monica E. Oss, Chief Executive Officer, OPEN MINDS The fact that unaddressed health-related social needs (HRSNs) drive up total cost of care for payers and health plans is not […]
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What Is The ‘Value’ Of Health Care?
By Monica E. Oss, Chief Executive Officer, OPEN MINDS At every level, Americans spend a lot for health care. It is 18% of the gross domestic product. It is 27% of […]
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The Housing-Health Gap
By Monica E. Oss, Chief Executive Officer, OPEN MINDS Some statistics that surprise me. What percentage of homeless consumers have health insurance? 83%. What percentage of homeless consumers report using the emergency room […]
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Beyond The Office
By Monica E. Oss, Chief Executive Officer, OPEN MINDS Telehealth isn’t going away. But it isn’t taking over, either. The question for health plan and provider organization executives is no […]
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Hitting 93% & Beyond: Why Revenue Cycle Management Best Practices Start At The Top
Achieving a clean claims rate of 93% (or higher) isn’t luck—it’s the result of disciplined processes, cross-team alignment, and the smart use of data. In this session, OPEN MINDS senior […]
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VBR Sputter or Surge?
By Monica E. Oss, Chief Executive Officer, OPEN MINDS Greetings from Clearwater Beach and the 2026 OPEN MINDS Performance Management Institute. This week, while I’m here with 650+ executives focused on performance optimization of […]
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The Housing Question
By Monica E. Oss, Chief Executive Officer, OPEN MINDS There is significant body of research showing the impact of housing insecurity on health care costs—and the cost/benefit of providing housing-related […]