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Managing Total Cost of Care

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  • Assessing The Impact

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS The political conflict is over. The government shutdown has ended. And the Affordable Care Act (ACA) premium subsidies will not be […]

  • Medical Loss Ratio As Market Shaper

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS I’ve long viewed the medical loss ratio (MLR) requirements established under the Affordable Care Act as an important consumer protection. By […]

  • The State Of It All

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS If you want to see the future of the health and human service market, don’t look to Washington—watch the states. The […]

  • Queue The Cure

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS Technology and analytics are an important ingredient in almost every domain of health and human services—including crisis services. That was the […]

  • Caring More

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS The cost of Medicaid services has the attention of state legislatures. Colorado is assessing their options. The Colorado Medicaid Provider Rate […]

  • Clearing The LTSS Landscape

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS Total long-term services and supports (LTSS) spending was $563.7 billion, or 13.7% of the $4.1 trillion spent on personal health care […]

  • Can We Do Better Than Airlines? 

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS “Can we do better than the airlines?” That was the provocative question asked by Matthew O. Hurford, M.D., Chief Executive Officer of […]

  • Disruption Is The New Normal

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS No one likes to change. That probably explains the 30 million copies sold of Who Moved My Cheese? But for the past […]

  • You Never Know

    By Monica E. Oss, Chief Executive Officer, OPEN MINDS The executive leadership talent question is a big one for every organization—for both the board and the executive team. There are two […]

  • Engaging The Silent Sufferers

    What happens when behavioral health needs go unnoticed or unaddressed? For too many individuals, the result is silent suffering—missed opportunities for early intervention, unnecessary hospitalizations, and preventable costs. But with […]