What happens when behavioral health needs go unnoticed or unaddressed? For too many individuals, the result is silent suffering—missed opportunities for early intervention, unnecessary hospitalizations, and preventable costs. But with the right approach, we can turn that silence into sustained engagement and improved outcomes. This case study highlights how Alera Health partnered with a regional behavioral health provider to identify and engage Medicaid members who had fallen through the cracks. Through targeted analytics, community-based collaboration, and the ONEcare™ model, we reconnected individuals to care, reduced crisis episodes, and delivered meaningful results across the board. Read the full case study to see how proactive outreach transforms lives—and systems.