When Every Minute Matters: Getting The Right Clinical Signal Into The Right Hands

About This Event

Care managers are often the last line of defense — but only if they know who needs them, and when. The challenge isn’t a lack of data; it’s that critical clinical events get buried in it.

This panel brings together perspectives from analytics, operations, and care management to explore how a configurable, severity-tiered clinical alerts engine can bridge the gap between raw data and real-world action. Panelists will discuss how real-time ADT feeds and claims and pharmacy data can be used to surface the moments that demand immediate response — and how those signals get translated into workflows that care managers can actually act on.

Attendees will walk away with a practical understanding of how to structure clinical alerts across behavioral health, pharmacy, and SDOH domains; how to configure severity tiers to match program needs; and — critically — how the technical architecture connects to the operational and clinical realities of the teams using it every day.

Featuring

Patrice Clayton, Ph.D. Candidate, Vice President, Network Operations at Alera Health

Patrice Clayton is a healthcare executive specializing in network expansion and population health management. With a focus on sustainable growth and improved access to care, she has a proven ability to lead cross-functional teams through complex strategic initiatives and operational improvements.

Known for building high-performance cultures and strong stakeholder relationships, Patrice bridges the gap between organizational goals and community needs. As a Ph.D. candidate studying medical mistrust, she applies a research-driven lens to patient engagement and health equity, ensuring that healthcare delivery is both scalable and inclusive.

Drew Shuping, Senior Vice President, Security & Data Analytics at Alera Health

Drew Shuping is an analytics and AI leader with a passion for applying technology to solve real-world problems. A proud graduate of NC State University, he earned a rare triple major in Computer Engineering, Computer Science, and Electrical Engineering, followed by a Master’s degree in Predictive Analytics from Northwestern University. His career spans designing computer vision systems for inventory tracking, building real-time telemetry analytics for professional motorsports, and contributing to autonomous vehicle software.

Drew’s true passion lies in healthcare, where he has developed predictive models to anticipate adverse health events, streamlined emergency room logistics, and applied real-time sentiment analysis to improve health insurance call center operations. With a strong focus on cybersecurity in healthcare analytics, he ensures that innovation goes hand in hand with protecting sensitive patient data. Today, he is advancing AI assistants that integrate into dashboards, enabling teams to ask natural language questions and uncover insights instantly.

Registration

Registration for this webinar has been provided at no charge courtesy of Alera Health.

An OPEN MINDS network of communities account is required, which you consent to OPEN MINDS creating on your behalf if one does not exist.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the webinar and presentation slides.