By OPEN MINDS Circle
Mount Sinai Health System in New York City implemented the Clearstep digital triage solution with artificial intelligence (AI) health care assistants. Clearstep’s digital triage offering is designed to provide swift and accurate assessments of consumer conditions, enabling medical professionals to prioritize and address critical cases efficiently.
Key features and benefits of Clearstep’s virtual triage technology include:
- Real-time triage assessments: The platform utilizes advanced, clinically validated AI algorithms to conduct real-time assessments, ensuring patients receive the appropriate level of care promptly.
- Medical resource optimization: By streamlining the triage process, medical personnel can allocate resources more effectively, reducing wait times and enhancing overall hospital efficiency.
- Enhanced patient experience: Patients can access the virtual triage system from their homes, promoting convenience and reducing costly, unnecessary hospital visits.
“As we continue our mission to revolutionize healthcare through technologically advanced solutions that prioritize patient well-being, it’s inspiring to see enterprise health systems like Mount Sinai continue to innovate the patient and care team experience in meaningful ways,” said Bilal Naved, Chief Product Officer and Co-founder at Clearstep. “This collaboration reaffirms our commitment to driving positive change in the healthcare industry and reinforces our belief that the technology we create positively impacts people’s lives.”
Clearstep is a leading digital health company helping healthcare organizations and patients create an individual roadmap to the right care at the right time and place. Leveraging clinically validated and secure AI virtual healthcare assistants, Clearstep partners with health systems, hospitals, medical groups, retail pharmacies, population health organizations, and payers to activate its technology across websites, mobile applications, and patient portals. Clearstep reduces administrative burdens for care teams by automating symptom checks, triage, common patient services, remote patient monitoring, and clinical workflows – ultimately improving efficiencies, experiences, and outcomes.
Contact information: Adeel Malik, Chief Executive Officer, and Co-Founder, Clearstep, 222 Merchandise Mart Plaza, Suite 1230, Chicago, Illinois 60654; Website: https://www.clearstep.health/