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Eleos & Easterseals Michigan Pilot Augmented Intelligence To Document Behavioral Health Care Service Delivery

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By OPEN MINDS Circle

Easterseals Michigan is piloting the Eleos Health CareOps Automation voice-based artificial intelligence (AI) solution to reduce clinical documentation burden. Eleos CareOps Automation embeds into existing provider organization workflows, electronic health records, and telehealth tools, Eleos captures session (conversation) content with consumer consent and renders suggested progress note documentation. It also provides new lines of insight into in-session treatment delivery, modality, concerns of the persons served, care needs, and more.

Easterseals Michigan will be the first in the state to use Eleos Health in its day-to-day operations. The announcement did not note the length of the pilot or the benchmarks Easterseals Michigan will use to evaluate the pilot.

Eleos will equip Easterseals Michigan with augmented intelligence, helping to accelerate its focus on innovation for the benefit of their health professionals and those they serve, including reducing time spent on documentation, thereby allowing clinicians more time to treat. Eleos also serves as a skill development tool for staff and supervisors, to allow for better guidance immediately after sessions, and to help their health professionals utilize the data with service recipients to identify potential key needs and themes. This data helps inform better and more personalized treatment.

Founded in 2020, Eleos Health turns behavioral health conversations into documentation and intelligence that drives better care. Using proprietary, voice-based Natural Language Understanding (NLU) technology built by clinical experts to accurately interpret, analyze and document behavioral health conversations. Eleos reduces the operational burden on providers while unlocking objective insights into evidence-based care and the therapeutic alliance. Leadership teams can scale supervision and training while gaining unprecedented visibility into staff activity, caseloads and performance as well as population health. Eleos is the only technology of its kind that embeds seamlessly into electronic health records (EHRs), telehealth tools and existing provider workflows. With Eleos CareOps Automation, behavioral health providers are setting a new standard for care.

Easterseals Michigan was founded in 1920. It provides services to help children and adults with disabilities and/or special needs as well as support to their families. It serves more than 16,200 individuals and their families annually at various service locations around the state and in communities state-wide.

Contact information: Eleos Health, 260 Charles St., Waltham, Massachusetts 02453; 857-333-9995; Email: info@eleos.health; Website: https://eleos.health/