Northwest Primary Care Implements CareSignal’s Deviceless Remote Consumer Monitoring To Improve Performance In At-Risk Contracts

By OPEN MINDS Circle

Northwest Primary Care (NWPC) partnered with CareSignal, which provides a remote consumer monitoring platform, to manage vulnerable consumer populations and improve NWPCs performance in at-risk contracts. The partnership expands NWPC’s consumer engagement capabilities by engaging previously unmanaged rising-risk populations with Deviceless Remote Patient Monitoring®. Using CareSignal’s technology, NWPC is now able to monitor the whole health of patients across 30 high-cost chronic and behavioral health conditions, and is currently prioritizing chronic obstructive pulmonary disease, congestive heart failure, hypertension, diabetes, and depression.

With CareSignal’s automated platform, NWPC can offer care management and preventative care to the rising-risk population allowing it to succeed in various at-risk reimbursement models, including CPC+, Medicare Advantage, and at-risk contracts. By collecting real-time consumer symptoms through convenient text and phone-based communication, CareSignal’s platform enables care teams to reduce unnecessary hospitalizations and readmissions. The partnership brings NWPC new digital solutions for both chronic and behavioral health use-cases.

Since implementing CareSignal in October 2021, NWPC has engaged hundreds of consumers and provided early identification of those in need of support, resulting in 34 emergency department visits averted. It engaged 576 consumers and identified 449 acute escalations of health conditions. In total, the platform collected 22,800 automated consumer touchpoints.

NWPC is a physician-owned health care provider organization founded in 1960 in Portland, Oregon. It currently operates under a primary care home structure. It has five locations and four auxiliary health care organizations: Northwest Therapy, Northwest Sleep Health, Northwest Research, and Northwest Hearing.

CareSignal is a Lightbeam Health Solutions Company. Its flagship solution is Deviceless Remote Patient Monitoring® which uses real-time, self-reported consumer data and artificial intelligence to produce long-term consumer engagement while identifying clinically actionable moments for proactive care delivery. Together, Lightbeam and CareSignal align best-in-class population health capabilities with proven remote engagement and monitoring solutions serving more than 42 million lives across the United States.

Contact information: Blake Marggraff, Chief Executive Officer, CareSignal, 4220 Duncan Ave., #201, Saint Louis, MO 63110; 866-976-8910; Email: team@caresignal.com; Website: https://www.caresignal.health/