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Uber Health Starts Same-Day Prescription Delivery Service

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By OPEN MINDS Circle

Uber Health recently launched same-day prescription delivery on its HIPAA-supported, centralized platform. This new service is powered by an integration with ScriptDrop and facilitates provider organizations in addressing consumer needs, including prescription delivery, stress-free rides, and soon, the delivery of healthy food and over-the-counter medicine.

Prescription deliveries can be facilitated through any pharmacy registered with the National Council for Prescription Drug Programs (NCPDP) and located within specified delivery coverage areas. Importantly, Uber Health allows for access to delivery coverage areas that include pharmacies dispensing medications covered by the 340B program, helping health plans and provider organizations reach low-income and uninsured consumers.

People using Uber Health, including health care provider organizations and health plans, will be able to manage prescription delivery from any pharmacy in their service area through the same platform they already use to coordinate transportation for consumers. This launch enables provider organizations to offer a full suite of care solutions that extend beyond the four walls of a clinic and is designed to improve consumer experiences and health outcomes.

When Uber Health launched in 2018, the business focused primarily on streamlining non-emergency medical transportation (NEMT) options, enabling patient populations—especially underserved and vulnerable communities—to get to and from medical appointments. Launching prescription delivery powered by ScriptDrop on the Uber Health platform ensures organizations can fulfill their duty of care obligations to patients by arranging direct, same-day delivery of their prescriptions while tracking when they arrive, enabling them to fully “close the loop.”

Since 2018, Uber Health’s HIPAA-supported solution has become the logistics platform of choice for healthcare organizations focused on population health management. From non-emergency medical transportation, nutritious meals to prescription delivery, Uber Health helps connect millions to the care they need. Over 3,000 healthcare customers like Boston Medical Center and ModivCare trust Uber Health to provide access to stress-free transportation. By tapping into Uber’s logistics expertise, Uber Health’s API and dashboard are able to facilitate everything from mobility solutions to critical deliveries, streamlining population health management and supporting better patient outcomes.

ScriptDrop is the only healthcare information technology company specializing in prescription access that serves patients in all 50 states. Since 2016, ScriptDrop has worked alongside their healthcare partners to deliver medication access opportunities to patients from coast to coast through technology, empathy, and healthcare expertise. Through a robust platform, long-term data storage, multiple service levels, and first-class customer service, ScriptDrop is driving down rates of hospital readmission and improving drug adherence.

Contact information: Jessica Behrendsen, Vice President of Marketing and Communications, ScriptDrop, 855 Grandview Ave., #110, Columbus, OH 43215; 800-376-7715; Email: jessi@scriptdrop.co; Website: https://scriptdrop.co/

Contact information: Press Office, Uber, 1455 Market Street, Suite 400, San Francisco, California 94103; Email: press@uber.com; Website: https://www.uber.com/