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Using Technology As A Means To Enrich Clinical Outcomes: How A Whole Person Care & Crisis Program Are Creating New Quality Standards In A ‘Digital-First’ Age

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This presentation took place at The 2024 OPEN MINDS Technology & Analytics Institute during The 2024 OPEN MINDS CEO Technology Summit. During this session, Hossam Mahmoud, M.D., MPH, Regional Chief Medical Officer, Carelon Behavioral Health and Margie Balfour, M.D., Ph.D., Chief Of Quality & Clinical Innovation, Connections Health Solutions examined what it means to be a digital-first behavioral health provider, a comprehensive guide for building a hybrid service delivery model and improving clinical outcomes, and the power of data collection and reporting to tell a compelling story about the tangible outcomes of your services.